Privacy Policy

1. Information We Collect

At myNBNplan.com, we value your privacy. Our application is designed to require as little personal data as possible to function. Please note that myNBNplan.com is an independent service and is not related to, or endorsed by, NBN Co Limited.

• IP Address Detection: We temporarily process your IP address to automatically detect your current Internet Service Provider (ISP), allowing Dealbot to recommend alternative providers. Your IP address is not stored by myNBNplan.com.
• Chat Inputs: Information you provide to the Dealbot via the chat interface is sent securely through our system to generate personalised recommendations. Do not submit sensitive personal information (such as passwords or financial data) into the chat.

2. Cookies and Tracking

myNBNplan.com itself does not use invasive tracking cookies. However, because we provide affiliate links to NBN providers:

• Clicking a "View Deal" button may place an affiliate cookie on your browser. This cookie helps the respective ISP identify that you were referred by myNBNplan.com, which allows us to earn a small commission at no extra cost to you.
• These third-party providers have their own privacy policies governing their tracking and cookies.

3. Third-Party Links

Our comparison table contains links to third-party internet service providers. Once you leave our application and are redirected to a third-party website, you are no longer governed by this Privacy Policy.

4. Data Security

We use modern encryption (HTTPS) to ensure that the queries you send to Dealbot and the plan data returned to you are secure. As a serverless application, we do not maintain local databases storing user sessions or chat histories.

5. Contact Us

If you have questions about how we handle privacy or data, please use our Contact Support form.